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Dear Derek and Jay

I Just wanted to take a minute to let you know how enjoyable was my stay at the Rosen Plaza this past weekend.

When you go to a place and you get the good service that you are expecting, it kind of passes unnoticed on your mind because that is what you were expecting.

But when you see everything so perfect like I saw at the Rosen Plaza, you feel compelled to write to somebody and say “hey, congratulations, what a good job you are doing here.”.

Everything was perfect. The room was very nice, clean, nicely decorated, great bed. The corridor to my room was impeccably clean, the elevators were shinning.

The breakfast at café Matisse was first class and all the servers and other staff members were very polite and friendly.

My wife and I had an incredible night at Jack’s Place. Food was fantastic, servers and other staff members treated us like King and Queen. Sometimes I am very picky about the menu, wanting to change things, getting items from different menu items to create my own plate, but I had no problems.

If you do this in Paris they probably will kick you out of the restaurant! I don’t have enough words to describe how good was out dinner at Jack’s. And the pool! So clean, so nice! The temperature of the water was great. The pool was bigger than I expected and I had no problems doing my swim laps. (other guests were doing the same around 9 AM and they were very pleased with the pool). The front desk and the lobby were also very nice and clean.

The gym was bigger than I expected and had good equipment. (Nothing broken). The whole atmosphere of the hotel can be defined as classy, cozy and with a very friendly crew ready to pamper you.


Luiz Ferreira