Rosen Plaza Hotel FAQs

 
Where are you located?

  • The Rosen Plaza Hotel is located in Orlando, Florida. Our hotel is adjacent to the Orlando/Orange County Convention Center on International Drive and just minutes from the Orlando International Airport, Walt Disney World, Universal Orlando and Sea World. See our driving directions page for more information.

What is your address, phone number and fax number?

  • Our address is 9700 International Drive, Orlando, FL 32819
  • Our phone number is 1-800-627-8258 or locally (407)996-9700
  • Our fax number is (407) 354-5774

Who is your General Manager?

  • Gary Hudson

When can I cancel my reservation and not get charged for it?

  • More than 5 days prior to arrival

Do I need to guarantee my reservation?

  • Yes, all reservations must be guaranteed with a credit card, or first night room and tax deposit is due at least 14 days from time of booking.

What credit cards do you take?

  • We accept Visa, Master Card, American Express, Discover, and Diners Club International

What are check in/check out times?

  • Check in time is after 3pm
  • Check out time is before 11am

Will you be selling theme park tickets?

  • Yes, attraction and theme park tickets can be purchased at Guest Services.

How close are you to Disney World?

  • We are 10 minutes from Disney.

Do you have transportation to/from Disney?

  • Yes, there is transportation available to Disney at a nominal charge

How close are you to the Orlando International Airport?

  • We are 15 minutes from the airport.

Do you have transportation to/from the Orlando International Airport?

  • Yes, we have shuttle services available in the Hotel Lobby. Reservations are required. Please see our airport shuttle page for more information.

Where can I rent a car?

  • Our guest services desk will be happy to arrange transportation to the Rosen Centre Hotel where we have an Enterprise Car Rental desk.

How many rooms do you have?

  • We have 800 deluxe guest rooms and 32 suites. Look at our accommodations page for more information.

How big are your rooms?

What amenities are included?

  • Direct-dail telephone and voicemail
  • High speed Internet access and data port
  • In-room safe
  • ADA compliant rooms
  • Hair dryer
  • Coffee maker
  • Iron and ironing board
  • Remote control cable TV with in-room movies and video games
  • Computerized card-key lock
  • Video account review and check-out

Can I get connecting rooms?

  • Yes, based upon availability and request.

Do you have baby sitting service available?

  • Yes, you can set this up at Guest Services.

Do you take pets?

  • No, only service dogs.

How many people to a room?

  • Maximum of 5 per room.
  • Rollaway beds are available at an additional charge

When is room service available?

  • Our room service is from 6:30am – 11:00pm

How many restaurants are in the hotel?

  • We have 4 restaurants and a coffee bar at the Rosen Plaza Hotel.
  • Check out our dining and entertainment page for more information.

Do you have coffee makers in the room?

  • Yes, each room comes with coffee maker.
  • See our accommodations page for additional room features and amenities.

Do you have mini-bars in your rooms?

  • No, refreshments are available from Lite Bite or our Lobby Bar

Do you offer wedding packages?

Do you have meeting facilities?

  • Yes, we have over 60,000 feet of flexible meeting space.
  • See our meetings & events page for more information about our facilities.

How many meeting attendees can you handle?

  • We can accommodate groups ranging from 10 to 2,800.

How many meeting rooms do you have?

  • We have a total of 22 meeting rooms.

How close are you to the Orlando/Orange County Convention Center?

  • We are adjacent to the Orlando Convention Center.

Do you have a fitness center?

  • Yes, our “Life Fitness” center has cardiovascular and exercise machines along with a wide variety of free weights.

Do you have a business center?

  • Yes, our business center includes fax, photocopy and other office-type services.

Do you offer golf packages?

  • Yes, we offer customizable golf packages to Shingle Creek Golf Club.
  • For more information, including tee times, check out our golf packages page.